Changes to the Plan Administrator account can be made by emailing UnpacMe support and referencing the Customer ID assigned to the Plan.

Adding A Plan Administrator

When an Enterprise Plan has been purchased the customer will receive a Customer ID. Once the Customer ID has been received the customer can use the following steps to activate their Plan Administrator account.

  • Create an account on UnpacMe.
  • Open a Plan Administrator support request by emailing UnpacMe support and supplying the email address used to register the UnpacMe account and the Customer ID.
  • Upon confirmation the account will receive the Plan Administrator role.

Updating A Plan Administrator

The Plan Administrator can be updated or changed at any time by emailing UnpacMe support and referencing the Customer ID assigned to the Plan.